Privacy Policy

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The Singapore Padel Sport Association ("Association", "we", "our", or "us") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 ("PDPA") of Singapore. This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you visit our website, register as a member, participate in our competitions, events, programmes or activities, or otherwise interact with us. This Privacy Policy applies to all personal data in our possession or under our control, including personal data collected, used, disclosed or processed by organisations engaged by us to provide services on our behalf. By using our website or submitting your personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use and disclosure of your personal data as described herein, where such consent is required by law.

1. Information We Collect

Depending on your interaction with the Association, we may collect personal data including but not limited to:

  • Full name

  • Date of birth

  • Gender

  • Nationality

  • Residential or mailing address

  • Email address

  • Mobile or contact number

  • Emergency contact information

  • Membership information

  • Club affiliation

  • Competition registrations and participation history

  • Player rankings, results and performance records

  • Coaching, officiating or volunteer certifications (where applicable)

  • Payment and billing information (processed through secure third-party payment providers)

  • Photographs, videos and media recordings

  • Any other information voluntarily provided through registration forms, surveys, enquiries or correspondence.

When you visit our website, we may automatically collect technical information including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage statistics

  • Cookies and similar technologies.


2. How We Use Your Information

We may collect, use and disclose your personal data for purposes including but not limited to:

  • Processing membership applications and renewals.

  • Registering participants for competitions, leagues, tournaments, coaching programmes and events.

  • Verifying player eligibility and competition categories.

  • Administering rankings, draws, fixtures and competition results.

  • Communicating important announcements, schedule changes and event updates.

  • Processing payments and issuing receipts.

  • Providing customer and membership support.

  • Operating, maintaining and improving our website and digital services.

  • Analysing participation trends and website usage.

  • Conducting research and statistical analysis.

  • Preventing fraud, misconduct or unauthorised activities.

  • Complying with applicable laws, regulations and governing body requirements.

  • Sending newsletters, promotional materials and marketing communications where you have consented or where permitted under applicable law.

  • Any other purpose for which you have provided your consent or which is otherwise permitted or required by law.


3. Photography & Media

Photographs, videos and audio recordings may be taken during competitions, tournaments, training sessions, coaching programmes and other Association activities.

These may be used for legitimate Association purposes including:

  • Website content

  • Social media platforms

  • Newsletters

  • Annual reports

  • Promotional and marketing materials

  • Educational publications

  • Historical and archival records

Where appropriate, we will endeavour to respect reasonable requests regarding the use of identifiable images.


4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and improve website performance.

Cookies help us:

  • Remember your preferences.

  • Analyse website traffic.

  • Improve website functionality.

  • Enhance website security.

You may configure your browser to refuse or delete cookies. Please note that certain features of our website may not function properly if cookies are disabled.


5. Disclosure of Personal Data

We do not sell your personal data.

We may disclose your personal data to trusted third parties where necessary, including:

  • Tournament organisers and officials.

  • Sporting bodies and governing organisations.

  • Coaches and event personnel.

  • Payment service providers.

  • Website hosting and IT service providers.

  • Cloud storage providers.

  • Professional advisers such as auditors, lawyers and insurers.

  • Government agencies, regulators or law enforcement authorities where required by law.

  • Other organisations where you have provided your consent.

Where third parties process personal data on our behalf, we require them to protect your information and use it only for authorised purposes.


6. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security of information transmitted via the internet.


7. Data Retention

We retain personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, or as required or permitted under applicable laws and regulations.

When personal data is no longer required, it will be securely deleted, destroyed or anonymised where appropriate.


8. Your Rights

Subject to the PDPA and other applicable laws, you may:

  • Request access to the personal data we hold about you.

  • Request correction of inaccurate or incomplete personal data.

  • Withdraw your consent for our collection, use or disclosure of your personal data, where applicable.

  • Opt out of receiving marketing communications from us at any time.

Please note that withdrawing consent may affect our ability to provide certain services, memberships or event participation where the collection or use of personal data is necessary.

We may require reasonable time to process your request and reserve the right to decline requests where permitted under applicable law.


9. Children's Privacy

Where participation involves minors, personal data may be collected with the consent of a parent or legal guardian where required under applicable laws or Association policies.

Parents or guardians may contact us regarding the personal data of their child.


10. Third Party Website

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices or content of those websites. Users are encouraged to review the privacy policies of any external websites they visit.


11. Changes to This Website

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or operational needs.

The latest version will always be published on this page together with the effective date. Your continued use of our website after any changes are posted constitutes acceptance of the revised Privacy Policy.


12. Contact Us

If you have any questions, requests or complaints regarding this Privacy Policy or wish to exercise your rights relating to your personal data, please contact us.

Singapore Padel Sport Association

Email: info@sg-psa.com